If the impartial reviewer finds that the review does not support the medical evaluation board (MEB) findings, the reviewer should contact the

• A. MEB President concurrently with notification to the member
• B. Physical evaluation board liaison office (PEBLO)
• C. Patient's primary care manager (PCM)
• D. MEB clerk

Answer: (A)

When the impartial reviewer determines the review does not support the MEB findings, the right move is to escalate to the MEB President and inform the service member at the same time. The MEB President has the authority to re-examine the case, address discrepancies, and guide any needed corrective action within the medical evaluation process. Notifying the member concurrently ensures transparency and preserves due process, so the individual understands the concern and the step being taken.

Other contacts don’t carry the same authority to resolve the discrepancy. The PEBLO handles administrative liaison and processing, not the final review authority. The primary care manager is the clinician providing ongoing care, not the formal review decision-maker. The MEB clerk is a support role and wouldn’t authorize or resolve the dispute.