Who must approve user accounts before the MRDSS Help Desk creates accounts?

• A. Medical Readiness Office
• B. Base Commander
• C. Military Treatment Facility (MTF) Commander
• D. Major Command (MAJCOM) or Higher Headquarters

Answer: (D)

Access to MRDSS is controlled at a high level to protect sensitive medical readiness data and ensure consistent, auditable provisioning. Before the Help Desk can create a new user, the request must be approved by MAJCOM or higher headquarters. This central approval ensures the individual’s role, need-to-know, and security requirements align with enterprise policies and provides an auditable trail for accountability. Local offices like a Base Medical Readiness Office or an MTF commander may handle local processes, but the formal authorization to grant MRDSS access sits with MAJCOM or higher headquarters.